Using E-Mail to Stay Top-of-Mind With Prospects & Clients

If you're in sales, you may feel like you're trapped inand this tool will tell you how to improve the SEO of
a constant cat and mouse game with youryour site. Mortgage Brokers and Real Estate Agents
prospects, forced to chase them around until they'reoften offer their clients a Mortgage Calculator that
ready to buy. This usually means that you need towill tell their prospects what their monthly payments
make relentless follow-up phone calls so they won'twill be for a home. What kind of tools could you
forget about you. But is there a better way to staycreate for your prospects that they will find useful?
top-of-mind with prospects without investing so5. Top 10 Lists
much time? For many salespeople, email is the bestJust like this article you are reading, people love Top
answer.10 Lists. David Letterman made a career out of his
If you plan to use email to keep in touch with people,Top 10 Lists. Build a list for your prospects. What
it's important that every email message creates valueabout The 10 Best _______ In Your Industry? Or,
and earns their trust. This means that you'll want toThe Top 10 Ways to Produce _______ Result?
avoid sending those marketing materials your6. Industry Surveys and Trends
company created. You'll also want to quit "checkingYou can find thousands of different surveys online
in" to see if the prospect is ready to make a decision.that have been conducted on nearly every imaginable
These type of approaches are self-serving and voidtopic. Do a Google search and see what comes up.
of any value to the prospect.You could also create your own survey by reaching
It's time to start sending your prospects informationout to your customer base. People love to hear what
and resources that are relevant and useful to them.their peers think. You could ask your prospect to
You're probably wondering what kind of content toparticipate in the survey, and promise to share the
send. Here are my recommendations:results after the survey is complete.
1. Blogs7. Recorded Webinars
Don't know what a blog is? Think of it as a journalWebinars are a great way to promote your services
filled with articles on a specific topic. For example,while building value for your prospects. Best of all, it's
there are blogs about Internet Marketing, Elviseasy to record them and then archive them on your
Presley Collectibles, Recruiting Strategies, andwebsite. Then, provide a link to the recorded
everything else you could imagine. While some of thewebinar. You could also ask people to submit their
blog articles are written by corporations, many ofname and phone number before they have access to
them are written by individuals who have a passionthe recording.
for the topic--and a lot of great content! Do a google8. Videos
search for "blog: insert topic here" and see what youRecent Research has shown that the popularity of
can find that would be relevant to your prospects.videos is growing, and the YouTube generation
Emailing people a link to a blog is a great idearesponds more to a video than to an article. Do a
because blogs are seen as an unbiased article.search on YouTube to find relevant videos you could
Bloggers also love it when you borrow their content,send your prospects. Better yet, create your own
and they'll often reward you by linking to yourvideo. The good news: it doesn't need to be
website or even featuring you in a future blog article.professionally produced. Today, good content is more
2. Best Practices (How-to and Tips)important than good video quality.
The odds are, you have specific knowledge and9. Humorous, Tasteful Cartoons
insights that other people want. Find a niche andHumor can still be one of the best ways to break
write about helpful tips and strategies that othersthe ice. A Dilbert cartoon or even a video clip from
can implement. Don't worry about giving away toothe TV show "The Office" can be a great way to
much of your "secret sauce". Research has shownconnect with prospects. Before you send a cartoon
that even if you give away 90% of your ideas,to your prospects, I would suggest that you first
people will still pay a premium for the remaining 10%.share it with a few colleagues to get their reaction.
Best of all, sharing your knowledge will demonstrate10. News articles
your expertise and establish your credibility.Send your prospects industry news and recent
If you don't want to write the article, search onlineevents. It shows them that you're in touch with their
for other people who have written about a specificindustry and it's relevant to their business. An article is
how-to topic.especially useful when it's about your prospect's
3. White Paperscompetitor.
These could be written by you or by a third party.Where can you find all these articles?
Did you conduct a study and can share your results?There are several sites that will help you search for
Do you have a case study or success story from anews articles, as well as blogs, white papers, and
client? White papers can be a great way to educateother articles. Here is a short Once you create a
your audience and help them think differently aboutseries of email messages, you'll need to have a
their needs (and your services).system for scheduling when articles will be send to
4. Free Tools & Resources (ROI Calculators,each prospect. You could use a spreadsheet for this,
Analysis Tools, etc)or I'd also recommend using an Email Marketing
Email your prospects a link to a great tool orSystem. However you decide to manage your emails,
resource they can use in their business. For example,you'll generally want to send a message to your
I created a drip campaign for marketing managers,prospects every 2-4 weeks. Remember, consistency
and one of my emails includes a link to a tool calledis king.
Website Grader. Simply type in your website address