| Are you having difficulty trying to send an email | | | | always done by clicking on the TOOLS button at the |
| message using the Windows 7 mail program? For the | | | | top of the page and then clicking ACCOUNTS on the |
| most part this program runs very well with little | | | | menu that drops down. Look for a MAIL tab and click |
| problems or needed input from you once it is | | | | that. (Have you backed up your contacts?) |
| configured and set up. The two biggest causes of | | | | Once you have clicked the mail tab you will see more |
| problems in any email program are internet | | | | tabs relating to server names as well as other |
| connectivity and/or improper account settings during | | | | account information. It is within this tabbed area that |
| set up. You have two options. If you have been | | | | you can look for any mistakes you may have made |
| searching the internet and help sites for hours now, | | | | when you initially set the account up. Or maybe the |
| stop. It only takes a few moments to delete and | | | | server names for your internet provider have |
| then re-create the account with the proper | | | | changed. You can change that here too. |
| information. With the exception of Netscape | | | | As you can see you need very little information. |
| Navigator you can re-create your account without | | | | Setting up an email account in Windows mail or any |
| losing your contacts or stored messages. Repeat, if | | | | other program is not difficult. All email clients have a |
| you use Netscape as an email client then back up all | | | | wizard that will walk you through the steps of setting |
| of your messages and contacts BEFORE recreating | | | | up the account. The most common connectivity or |
| your account or all of your contact information will be | | | | account related errors you will see are |
| lost. If the problem is connectivity then there is | | | | 0x800CCC91, which is due to a wrong or misspelled |
| nothing you can do except for call your internet | | | | username that was entered during setup, and |
| service provider and talk to tech support. | | | | 0x800ccc0f which is lost internet connection. These |
| The information you will need to create the account | | | | are just two of the most common error codes seen. |
| again is your email address and password as well as | | | | There are others that relate to things like |
| the incoming and outgoing server names for your | | | | attachments being to large or time outs due to |
| provider. Your account name is in most cases your | | | | filtering. There are a lot of things that can get in the |
| email address. Your display name is the name you | | | | way of you sendng and receiving email and we have |
| would like people to see on the message you send. | | | | only briefly discussed the two that are seen the |
| If connectivity is not an issue you can do a search | | | | most. |
| for the email server names. So, once more you need: | | | | Remember that if your issue is not related to |
| - display name (your name) | | | | connectivity you can easily find the server names |
| - email address | | | | you require to set up the account for the first time |
| - password | | | | or to re-create it. There are a great many resources |
| - username (email address) | | | | out there to help you with your issue. The trick is |
| - incoming server name (POP3,IMAP or HTTP) | | | | finding the right answers in a timely manner. If you |
| - outgoing server name (SMTP) | | | | need specif help then check the resource section for |
| Some internet service providers require that you use | | | | this article. It contains directions to specific email |
| 'authentication'. If this is the case you must make | | | | answers. No matter what the issue you are having |
| sure to check the authentication check box provided | | | | with your email. A word of sage advice. Back up your |
| in the wizard during your account set up. This check | | | | contact list right now. Back up alll those messages |
| box is usually located on the server information | | | | that you are hanging on to. You can never know |
| screen of the wizard. I should mention that you can | | | | when something unfortunate may happen to your |
| always access your account information located in | | | | computer or your email program in general. Consider |
| your email client to make changes to your | | | | backing up your email information every six months. |
| information should you need to. If this is something | | | | Put it on a disk or a thumb drive. Export it. Just don't |
| you feel comfortable doing then all you need to do | | | | lose it! |
| to locate your information is to find it. This is almost | | | | |