Part II - What Do You Most Look For When Selecting A Business Cell Phone (e.g. Smart Phone, PDA)?

I asked this question of a large business networkingSomeone steals my phone, and it's already locked, so
community recently..... "What features/factors do youno use to them, as soon as I call the office, bam..
consider most important when choosing a businessnow it is also erased and deactivated. Instant
cell phone....and why?"paperweight.
Here's more of their answers for your education andMy current Favorites ..... Moto Q Global, Blackjack with
enjoyment:the WM6 update, or Black Jack II.
* "It's going to sound dull, but...business benefit andI am a bit of a cell phone addict, and have owned
value for money.practically every type of phone that has existed, the
Assuming you've got a corporate tarriff sorted, thenrest are all lacking in some way.
I'd be looking for ....Cingular/ATT 3125 (aka HTC Star Trek) was actually
* economyreally cool. Full Windows smartphone features, but
* connectivity - e.g. quad band so we can standardiseeventually I decided that I could no longer live
on a couple ofhandsets globallywithout a full qwerty keyboard."
* functionality - e.g. sync to work PC for Outlook etc.* "I would choose the Nokia E61 for businesses. The
* decent vendor support.best feature about this phone is that you do not
Pretty low down on the list are things like eye candyneed a SIM Card to access internet or your IPLC in
and mp3 playback - no iPhone for us unfortunately!"the office premises if your wireless is activated. It
* "When it comes to a "business cell phone" a lotsupports an email client and that enables you to
depends upon what you will use it for, where you willaccess your personal and official mail. The phone has
use it and how often you will use it.all the features of a desktop and supports most of
If you just need email access and your HQ is in Norththe files types."
America then RIM is still King....even when roaming* "First and foremost, as I travel internationally quite
abroad. If you need more than simple email accessoften, I need an unlocked gsm phone so that I can
then the world gets more complicated. Bottom line iseasily swap SIMs, and it should be quadband (world)
to look at the TCO of any solution you choose andcompatible.
make a platform choice not a cell phone choice."Wifi and VoIP ("real" VoIP -- ie SIP, not Skype --both
* "My preference list:over GPRS and Wifi) is a must.
- Good data connectivity. EDGE or HSDPA.Easy syncing with Microsoft Outlook. Full QWERTY
- Very good EMail client.keyboard. IMAP email client, full web browser.
- Good PC-Sync capability.The obvious choice for my needs is the Nokia E61i...
- Able to view and edit MS-OFFICE, Acrobat filesabsolute best phone I have ever found for the
- BLUETOOTH connectivity. supporting boardroominternational business user that has to stay
presentations from mobile.completely connected from remote locales.
- QWERTY keypad is must. will be helpful if a foldableAlso should add that bluetooth is a must and the
keypad with mobile cradle attached is provided. notesability to expand (with FlashSD or whatnot) the
can be directly created using original keypad.memory to at least 2GB. Should also have full media
- Wireless connectivity and seamless switchingplayer capability (both video and audio) for watching
between GSM/UMTS and WLAN."movies or listening to some tunes on those long-haul
* "The following features are a must for my businessflights. Also needs to support ACCD2 orwhatever it's
cell phone:called for stereo bluetooth audio (I love my Motorola
- Qwerty keyboardS9 headset!).... again, the Nokia E61 or E61i (same as
- Office suite/editableE61 but with camera) wins hands down..only
- Adobe supportcell(smart) phone I've found that meets all of my
- Sharp organiserdemands."
- Effective email support* "Business means that you'll probably have to deal
- VPN connectivitywith many people, many calls and many tasks.
- 3G enabledImportant things are:
I think IPhone is defintely a good bet for this1. how call history works. If somebody calls you
category though currently I am on a Motorola PDA."several times it is good if the phone can store
* "Simplicity. I hate it when mobiles have so manyEVERY call instance, not only the last one with a
gimmicks that making telephone call almost becomesgiven person. My TREO was storing histories of all
an option. I don't want a camera, don't need to text,incoming and outgoing calls for months and months (i
I don't send emails, I don't need a colour display. Iwas having at least 50 calls a day). So call history
just want a simple phone, with large buttons and amust be full and long.
simple menu.2. big memory for contacts - for obvious reasons.
* "First off I look for a phone that has a goodAnd many fields for contacts - also helps put more
battery, excellent radio and lots of storage.information about people so that when you have 3
Next I look for something that works with Office,persons with name John Smith you'll be able to find
since I need to be able to synchronise with Outlookout which one you need.
and view documents. In the messaging suite it needs3. Fully functional keyboard. When you know
to be able to effectively do email. For example, Isomebody is on the meeting and you can not speak
want it to have some form of keyboard deviceto him it might help sending him/her a message - it
rather than just touch.will be seen even if person is in the meeting. If you
In the past I have also looked at the ability for thehave QWERTY keyboard then composing a message
device to run a number of enterprise applicationswill take you 70-80% less time than doing it on
such as SAP, Oracle, etc.so that I can access CRMatraditional mobile.
and Financial Data Systems.4. Phone must be reliable. The last thing you want is
At present I have a Sony Ericsson P1i as my mainyour phone to fail killing all your contacts when you
handset and have replaced a Blackberry with an HTCare for a business trip out of your country. You also
Touch Plus as my data device. However, I also havedo not want to lose tons of calls because phone has
a Sony Vaio SZ61XP which runs with embeddedhanged up for a couple of hours and you did not
HSDPA so my Laptop has become my smartphone.know it.
What I would say is that despite the effort of .dot5. GPS sometimes is helpful for people who travel
mobi to get better ..... the most effective way tomuch. But not for every business person.
squeeze the web onto a phone has been to run theThe model of the phone does not really matter, but
Opera browser which I do on all three devices."I think that NOKIA is a reliable brand, PALM Treo is
* "ok.. I'm not sure how the iPhone can qualify as aalso a good thing."
business cell phone. Like most Mac products it hinders* "A phone which you can answer , find the contact,
business more than helps it.and call them without spilling the coffee on your suit."
In a phone, it must MUST be able to work with andMore real life comments on the question will be
exchange in "always up to date" / real time email. Itshared in Part III of this series.
also must be able to support email encryption and beFor anyone looking for a business cell phone......drop by
remotely managable. Such as Blackberry, or WindowsBroadband Nation for information and resources.
Mobile 6 devices.