| Whether you like it or not, writing and sending emails | | | | will suggest that you are angry and shouting, and will |
| has emerged as the leading tool on the internet for | | | | make you a very rude person. |
| communications in the corporate world. Besides being | | | | Tip #4 - Write in proper English and grammar. |
| quick, efficient and best of all its free, emails are also | | | | Be sure to check for grammatical mistakes and avoid |
| highly versatile in placing work reminders, meetings | | | | writing in broken language. Avoid being pretentious |
| and official correspondences at the tips of your | | | | and misusing words with meanings distorted. A prime |
| fingers. This have certainly allowed people to reach | | | | example is "revert" which means to return to doing, |
| anyone in the world easily in mere seconds if they | | | | using, being or referring to something usually bad or |
| have a portable blackberry or iPhone in hand that | | | | less satisfactory. Simply use "reply" instead. |
| immediately download the emails into their handsets | | | | Tip #5 - Proper paragraphing of your content. |
| from their email inboxes. However, even with such | | | | Imagine reading one whole long chunk of text that is |
| diverse applications, emails may lose their intended | | | | cumbersome to read and digest. Whenever possible, |
| impact if the message is not communicated properly | | | | be direct and straightforward; use simple English to |
| with proper email etiquette. In order to ensure that | | | | convey your message. Separate your sentences and |
| your emails get the attention they deserve, here are | | | | organize your points accordingly into neater |
| 9 tips that will assist you in writing an impactful email: | | | | paragraphs. This makes it easier to read and digest |
| Tip #1 - First impression counts! | | | | the content. |
| The subject line will be the determinant factor | | | | Tip #6 - Be considerate with your file attachments. |
| whether your emails are read or not. As with any | | | | Be aware when sending emails with huge file |
| physical encounter, first looks determine if something | | | | attachments. It can be very frustrating for the |
| is worth their attention or not. If your email subject | | | | receiver when the inbox is taking forever to |
| line is meaningful and relevant to them, chances are it | | | | download a message and hence resulting in the email |
| will be prioritise for reading instead of being dismissed | | | | client crashing. |
| as spam. Therefore, avoid generic and informal | | | | Tip #7 - Scan your files before sending them out as |
| subjects such as "hi", "urgent" or the worse, a | | | | file attachments. |
| complete blank subject field. These emails normally | | | | One of the easiest ways to turn your potential client |
| end up being deleted or black listed as spam. | | | | away is by sending them a virus directly. Always |
| Tip #2 - Proper greetings please. | | | | make it a habit to scan your files before they are |
| Avoid casual and generic openings in your emails. | | | | attached and sent to your client. |
| Address the person with proper salutations and greet | | | | Tip #8 - Signing off properly. |
| the person by their last name. This not only shows | | | | Remember to end your email politely by signing off |
| that you are serious and respectful for the stranger | | | | with the proper closing such as "with regards"...etc |
| you are communicating with, it also projects a | | | | Tip #9 - Send the email only to the people involved |
| professional image of you and your company to the | | | | or have a need to know. |
| other party. If the addressee's name or title is | | | | It can be irritating when you keep receiving emails |
| unknown, simply use"Sir" or "madam" instead. | | | | that do not involve you in any way. Email allows you |
| Tip #3 - Your tone matters. | | | | to vary the way addressees receive their messages. |
| Emailing is hard to convey the intended message as it | | | | CC and BCC stand for "Carbon Copy" and "Bind |
| doesn't allow tones and therefore emotions to be | | | | Carbon Copy" respectively. Use the former for |
| adequately transmitted. However, you can still | | | | discussions between you and the person you are |
| convey the state of your emotion by emphasizing | | | | liaising with and also to keep your boss updated |
| certain words, using capital letters and punctuation | | | | regarding the progress. The latter is best used to |
| marks. But if you are not careful, you will appear as | | | | email different recipients who do not know each |
| aggressive and rude, sometimes even to the extent | | | | other and to prevent email addresses from being |
| of being insulting. Avoid typing your email all in capital | | | | disclosed and harvested unnecessarily. |
| letters with exclamation marks strewn all over. This | | | | |