| These days, it is easier than ever to generate a | | | | to disappoint them. |
| series of email messages to go out to your list and | | | | 9. You Get 1/2 Second of Their Attention |
| attract new business. The real difficulty, though, is to | | | | When your subscriber opens your email, you have |
| make your email campaign as effective as possible. | | | | about 1/2 second to grab their attention before they |
| Here are 15 tips to make your small business email | | | | delete your message and go on to other tasks. In |
| marketing program as effective as possible. | | | | your subject line, be sure to specify a benefit that |
| 1. Make Sure Your Message Gets Through | | | | the customer can expect by reading your email. For |
| Increased efforts by the major email systems have | | | | example, instead of using "My Company Email |
| included mechanisms to trap unsolicited emails from | | | | Newsletter", you might say, "MyCompany Newsletter: |
| getting through to the recipient's inboxes. Be certain | | | | 10 Tips for customer Satisfaction". |
| that you use a double opt-in method to ensure that | | | | 10. Appeal to the Preview Pane |
| you are 'white listed' in your recipient's email system. | | | | Many email systems, such as MS Outlook, now have |
| Also, be careful with the use of such words as 'Free', | | | | a preview pane in which the subscriber can see the |
| 'Save', 'Discount' etc in both your subject line as well | | | | lead-in text of each email before they open it. Be |
| as email text. | | | | certain that you have some very interesting content |
| 2. Personalize Your Message | | | | in the first couple of lines of your emails. |
| Increase the click thru and read rates by using the | | | | 11. Test Your Links |
| recipient's first name, as in "Dear John" rather than | | | | Try doing a split test of several emails to determine |
| "Hi, there!". This makes your subscribers feel as | | | | which links appeal the most to subscribers. Try out |
| though they already have a relationship with you. Just | | | | different color links as well as link placement in a |
| doing this little thing can improve reading and click | | | | couple of emails and then check the statistics (from |
| thru rates by as much as 650%. | | | | the autoresponder service) to determine which type |
| 3. Use Text Rather than HTML | | | | link and which placement achieved the best results. |
| Numerous studies have shown that most Internet | | | | 12. Try An Ethical Bribe |
| users respond better to plain text links rather than | | | | To get a higher subscription rate to your newsletter, |
| clicking on an image to take a desired actions. For this | | | | offer them an "Ethical bribe" to sign up. Give |
| reason, always use bold, blue, and underlined text | | | | subscribers a free ebook on the subject or a good |
| links to obtain more conversions and sales. | | | | discount coupon just for signing up. Everybody like |
| 4. Use a Third Party Autoresponder Service | | | | something for nothing! |
| By following the rules of on of the better | | | | 13. Email Mini-Courses |
| autoresponder services, you will be forced to adhere | | | | By providing free information to your subscribers you |
| to more stringent ANTI-SPAM rules and that means | | | | can more easily establish your credibility and collect |
| a direct advantage in your read and click thru rates. | | | | more names to your email list. Why not create a |
| Besides, it will make life much easier in setting up a | | | | small "Mini-Course" of several (5-10) emails on a topic |
| nice marketing series so that you can manage the | | | | of interest and schedule them to be delivered one to |
| process much more effectively. | | | | two days apart. That way, just when thoughts of |
| 5. Send on Tuesdays and Wednesdays | | | | your company have diminished in the mind of the |
| Many studies have shown that the best days to | | | | subscriber - here comes another lesson in your mini |
| perform a mail out are on Tuesday or Wednesday. | | | | course. Be sure to make the content informative and |
| People just seem to be more receptive to | | | | not too hard sell. |
| communications on those days. | | | | 14. Comply with the SPAM Laws |
| 6. One Message is Not Enough | | | | The last thing that you want to be accused of is |
| By using a good autoresponder service, you can plan | | | | being a "spammer" - one who generates a bunch of |
| an effectively way to automatically follow-up with | | | | unsolicited emails. Be sure that you know the rules |
| your subscribers to provide them with information on | | | | and that you provide subscribers with the capability |
| your products and services. Many studies have | | | | to unsubscribe at the bottom of each email. This will |
| shown that the average person is not motivated to | | | | keep your list clean and you know that your |
| purchase until after the 6th or 7th contact with a | | | | subscribers really do "want" your information and a |
| company. You can establish the messages as well as | | | | relationship with your company. |
| the interval between messages and this will help your | | | | 15. Be Sure to Always Sign Your Emails |
| build trust with your subscriber. | | | | Your signature box at the close of the email is your |
| 7. Build a Brand Through Consistency | | | | best way to attract more traffic to your site. Be |
| Always pay particular attention to the look and feel | | | | sure to include your personal information, company |
| of your email message to ensure that they come | | | | details, and even a link back to your main website. It |
| across as professional rather than something that | | | | might look like this: |
| was thrown together in a hurry. Keep your look and | | | | Regards, |
| feel consistent across all your emails. If you are doing | | | | Joe Schmoe |
| a newsletter, creating a template with your company | | | | President |
| logo really helps in this regard. | | | | My Company, LLC |
| 8. Create the Expectation | | | | Visit our website at: When you put these 15 tips into |
| When you are sending a regular email to your | | | | practice in your email marketing program, you will |
| subscribers, be sure to do so on a regular internal and | | | | enjoy increased readership, company branding and |
| stick to it. Your customers will come to "expect" | | | | you will attract more subscribers! This is the very |
| your email with anticipation and you surely don't want | | | | best of small business email marketing. |